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1 GENERAL
Except where otherwise agreed, sending the order by the client implies the acceptance of these terms and conditions. It 's only after acceptance by the seller of the buyer's order, both parties are bound by the contract of sale.

These conditions prevail over the terms of purchase of the buyer. Placing an order implies full and unconditional acceptance of the buyer to the terms and conditions and any special conditions can not, without express written consent of STI, prevail over these conditions. RMEL written and STIs, prevail over these conditions.

2 COMMANDE
In all cases where no specification will be given by the buyer and accepted by the seller, the characteristics of the materials sold will be those contained in vendor's specifications at the time of ordering. The minimum billing is 150 euros excluding VAT per delivery.

3 DELIVERY
Delivery times are as indicated on the acknowledgment of receipt of order or the seller. They can cause excess or cancel the order, or compensation, unless otherwise formally accepted by the seller. Where such a provision existed, it would be void if due to force majeure or unforeseeable event the seller is unable to meet its commitments.

4 RETENTION OF OWNERSHIP
The seller retains ownership of the goods until the full payment (Law No. 85.98 of 01.25.1985 Art. 121).

5 DEFAULT OF PAYMENT
Failure to pay a bill authorizing the seller to suspend all deliveries, regardless of the conditions of the order which has been up to full payment, and cancel the discount eventually consented to the buyer the said order. The payment terms are to be confirmed before delivery of equipment. Express agreement, the non-payment of our goods to the deadline will result in the immediate payment of all sums due at any mode of regulation and enforcement provided, as a penalty clause, an indemnity equal 15% of money owed.

6 RECEPTIONS AND RETURNS
Goods travel at customer's risk which is responsible for checking the sound at the time of delivery. This audit should include quality, quantity and references goods and their conformity with the order. If the buyer finds a mistake in his order upon receipt of defects or non-compliance of the products ordered it is imperative to notify us within 7 days from the date of delivery.

All claims on products or parts supplied or missing will, to be admitted, be made within 7 days of delivery date. Any claims past this deadline will be considered invalid.

7 DISCOUNT TERMS
In the event of early payment discounts will not be granted to the buyer on the invoice.

For any disputes relating to sales made by ITS and the application or interpretation of these Conditions of Sale, shall have exclusive jurisdiction of the Court of Trade of Creteil.

8 WARRANTY
Our goods are delivered automatically provided with a warranty for 30 days from the date of delivery against any defects in quality, operational or other problems related to features of our products. Beyond 30 days after the delivery date no exchange, replacement or refund can be made ​​without agreement of our sales department. During the 30 day warranty after delivery, the buyer may return the goods in case of non compliance or malfunction proved upon our commercial agreement with an RMA number will be communicated to the buyer for cruising the return, the company ITS shall exchange or refund merchandise as agreed between the buyer and ITS.

Toclaim a guarantee

- It is the buyer to provide any justification as to the reality of defects or anomalies identified within 30 days granted to him secured.
- The customer will give us every facility for making its finding of possible defects to allow us to remedy it.
- Any complaints as to defects or non-compliance of the product delivered from the product ordered, must be made ​​in writing within 7 days of receipt of the goods by the purchaser or end user.

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